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HERE IS HOW IT WORKS

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• Getting Started
• Requesting a ride
• Offering a ride
• Trust and Safety

Getting Started
Sign up with Facebook or Google+. To ensure your safety as well as other users of the NaijaRider platform, we require every user to verify their phone numbers before being able to actually join or offer a ride.

Requesting a ride
Navigate to the "View All Rides" section (on the homepage of the website or the mobile app) for a display of all available rides being offered by other users and confirm if any matches your needs. Alternatively, utilize the "Search" feature to filter all available ride offers to match your specific needs.

Should none of the available rides match your need, submit a request by entering the details of your wanted ride (Pick-up, Destination and Time) within the "Hail a Ride" feature on the Home page.

You would receive a platform notification once a user accepts your requests and agrees to offer you a ride. The cost of the ride will be determined by the offering user - whom would communicate this at the point of offering you a ride. You are at liberty and are able to negotiate this cost via the chat messaging platform of NaijaRider.

Once finalized, be at the agreed pick-up location on time and enjoy your ride while making a new friend.

On conclusion of the trip, provide feedback ratings on each other, maintain connection and build the relationship via the chat messaging platform of NaijaRider - you wouldn't need to exchange your personal number if you didn't want to.

Offering a ride
Navigate to the "Offer a Ride" section of the Home page and enter your trip information (pick-up, destination, time, price and schedule).

As a precaution for the safety of all users on the platform, we require every user to verify their phone number and driver license numbers before being able to offer a ride.

Once verified and your trip offer has been published, you would be notified over the platform on every user that sends a request to join your ride offers. Alternatively, you can also navigate to the "Wanted Ride" section for a display of all ride requests wanted by other verified users of the platform.

Once you have settled on a user (trip buddy), be at the agreed pick-up point on time and enjoy your ride while making a new friend.

On conclusion of the trip, provide feedback ratings on each other, maintain connection and build the relationship via the chat messaging platform of NaijaRider - you wouldn't need to exchange your personal number if you didn't want to.

Trust and Safety
Trust and safety are of huge concerns to us, and in order to provide some measures of safety, we’ve taken extra steps in verifying users via their phone numbers, driver license numbers, and Facebook or Google+.

We believe that verifying the footprints of our user’s social media profiles gives an extra layer of comfort for all users of the platform (while still being discreet and protecting the privacy of each of our users). You might ask - what if a user creates new social media profiles? As a way to mitigate this possibility, we encourage users to view other user’s profile on the platform which would display key user metrics such as their platform ratings/feedback score, number of Facebook friends, and phone verification status.

In addition to the existing measures put in place, we are working on a new “Super Verified” profile feature - this would be a paid service, in which an extensive physical background check would be conducted on users at their own requests. Think about this as similar to the “Twitter verified badge”.

Most importantly, please keep in mind that we have provided all these measure for your ease of use in performing your own safety verifications, consequently your ride share decisions are yours and your responsibility.